Thank you for choosing Picture Genetics. Picture Genetics is a product of Fulgent Genetics, Inc., (“we” or “us”), and we are committed to protecting your privacy.
We may revise this Policy from time to time. All updates will be posted on this web page. If we make any material changes in the way your personal information is handled, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Websites prior to the change becoming effective.
Before you use our Services, please read the Picture Genetics Terms of Service, and the Notice of Privacy Practices, as applicable. By accepting the applicable Terms of Service, you agree with our privacy practices as described in this Policy. If you do not agree with the terms of this Policy, please do not access the Websites or use our Services.
TYPES OF PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
Depending on which of our Services are being used, we process and store different combinations of personal information as set forth in this Policy.
PERSONAL INFORMATION COLLECTED FROM USERS
Through our Services, and based on and by virtue of the consent you provide to us, we may collect and process your personal information, including the following categories:
Such collected personal information is used to provide the Services and test results and to perform the billing. All the collected personal information of a user will be stored for as long as stated in the informed consent form. The personal information will be processed by us for the performance of the specific test that you have purchased, and for informing you (and/or the assigned medical provider) of the results of such analysis, all on the basis of your consent. We will de-identify (pseudonymize) the personal information to the extent possible.
We may also use the personal information to share marketing information about our Services, and to do so, we may process your contact information or information about your interaction with our Services to send you marketing communications, provide you with information about events, webinars, or other materials, deliver targeted marketing to you, and keep you updated about our Services. You can opt-out of our marketing activities at any time by using the “unsubscribe” link in any email communications or by contacting firstname.lastname@example.org.
PERSONAL INFORMATION COLLECTED FROM VISITORS TO OUR WEBSITES
Generally, anyone is able to visit www.picturegenetics.com (“Main Website”) without disclosing personal information, except as may be necessary to provide a product or service or information at your request. Data are collected from the Main Website only to the extent technically necessary. For example, in some cases we may recognize personal data like the IP address as well as non-personal data like the name of your Internet service provider, the website from which you came to our Main Website, the pages that you view on the Main Website, and what you click on any given page. This data could possibly identify an individual, but Fulgent does not use it to do so.
PERSONAL INFORMATION PROVIDED VOLUNTARILY
We collect any personal information that you voluntarily provide to use, such as inquiries through our Main Website for further information about our Services. This information is used only for the purpose of addressing the request received. In cases where social media services may be used, we do not have any influence on the storage and processing of providing personal information via the respective social media service. You are encouraged to review those privacy policies before sending us personal information via a social media service.
INFORMATION WE SHARE
We may disclose your personal information as follows:
HOW WE USE AND DISCLOSE DE-IDENTIFIED, ANONYMIZED OR PSEUDONYMIZED INFORMATION
“De-identified” or “pseudonymized” information is data we have stripped of your personally identifiable information, such as your name, address, or birthdate. We retain the ability to re-identify such information. “Anonymized” information is when personal information is stripped of all identifiers and cannot reasonably be linked back to you. We may use “de-identified” or “pseudonymized” information for various purposes, including:
To the extent we have relied on your consent to process such de-identified personal information for research purposes, you may withdraw your consent to participate at any time by contacting us at email@example.com. We will not include any such de-identified personal information in new research commencing within 30 days from the receipt of your request. Any research involving your data that has already been performed or published prior to the receipt of your request will not be reversed, undone, or withdrawn.
Our Websites are directed towards adults and are not designed for, intended to attract, or directed towards children under the age of 16. If you are under the age of 16, you must obtain the authorization of a responsible adult (parent or legal guardian) before accessing or using our Websites. If we become aware that we have collected any personal information from children under 16 without appropriate authorization, we will promptly remove such information from our databases.
You agree that you have provided notice to, and obtained consent from, any third party individuals whose personal information you supply to us, including with regard to (a) the purposes for which such third party’s personal information has been collected; (b) the intended recipients or categories of recipients of the third party’s personal information; (c) which of the third party’s information is obligatory and which information, if any, is voluntary; and (d) how the third party can access and, if necessary, rectify the information held about them.
Our Websites may contain links to external websites. We do not maintain these sites and are not responsible for the privacy practices of sites that we do not operate. Please refer to the specific privacy policies posted on these sites.
INFORMATION ACCESS, UPDATES, AND CHOICE
You can update, amend or delete your account information and preferences at any time by logging into your account or by contacting us at firstname.lastname@example.org.
All our email correspondence will include instructions on how to update certain personal information and how to unsubscribe from our emails and postal mail correspondence. Please follow the instructions in the emails to notify us of changes to your name, email address, and preference information.
We will take reasonable steps, such as confirmation emails or other methods, to verify your identity before granting access to your personal information.
We store your personal information for as long as we need it to provide you our Services, to serve the purpose(s) for which your personal information was processed, or as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements to the extent permitted by law. While retention requirements can vary by country, we generally apply the retention periods noted below.
We store information used for marketing purposes indefinitely until you unsubscribe. Once you unsubscribe from marketing communications, we add your contact information to our suppression list to ensure we respect your unsubscribe request. Also, we retain any information collected via cookies, clear gifs, flash cookies, webpage counters and other technical or analytics tools up to one year from expiry of the cookie or the date of collection. If you have any questions about our retention periods, please feel free to contact us at email@example.com.
We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. Information that you provide through our Websites is encrypted using industry-standard Secure Sockets Layer (SSL) technology, with the exception of information you send via email. Your information is processed and stored on controlled servers with restricted access, and in compliance with the Security Rule of the Health Insurance Portability and Accountability Act of 1966 (HIPAA). Unfortunately, no method of electronic transmission is 100% secure, so we cannot ensure or warrant the security of any information you transmit to our Websites, and you do so at your own risk. Please do not submit any personal health information or credit card information via email.
Please recognize that protecting your personal information is also your responsibility. You should keep your username, password, ID numbers, or other access credentials secure as Fulgent cannot secure personal information that you release on your own or that you request us to release. If we receive instructions using your log-in information we will consider that you have authorized the instructions.
TRANSFERS OF PERSONAL INFORMATION
We may store, process and transmit personal information in locations around the world, including locations outside of the country or jurisdiction where you are located. Such countries or jurisdictions may have data protection laws that are less protective than the laws of the jurisdiction in which you reside. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use our Services.
If you have any questions regarding this Policy or our privacy practices, you may contact us at:
c/o Fulgent Genetics, Inc.
4978 Santa Ana Ave., Suite 205
Temple City, CA 91780